Giving senior leaders hands-on, digitally enhanced experience with lean management helps kick-start a transformation

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Picture a global manufacturing company. It could be in any industry—the essential point is that it is very good at what it does. It has a long history of innovative products, and has grown to serve a global customer base.

The company’s leaders are increasingly concerned, however. Its longstanding competitive advantages are under threat, as Industry 4.0 technologies enable entirely new levels of product quality, manufacturing agility, and on-time delivery performance. Old competitors are catching up, and new competitors are popping up in all directions. Meanwhile, customer expectations are rising even faster than competitors’ performance.

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